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NuTone Knock Video Doorbell Troubleshooting

LED indicator status Color: Solid Blue
LED indicator status Color: Flashing Blue (Slow)
LED indicator status Color: Flashing Blue (Fast)
LED indicator status Color: Solid Red
LED indicator status Color: Flashing Red (Slow)
LED indicator status Color: Flashing Red (Fast)
LED indicator status Color: Flashing Green
LED indicator status Color: Solid Green
How do I select a cloud storage subscription plan?
I’ve installed my NuTone Knock and the chime doesn’t ring.
The hole where my doorbell will be mounted is not large enough for the excess wire and blue wire connectors.
My NuTone Knock will not connect to my Wi-Fi.
The LED ring on my NuTone Knock is flashing blue.
What is the motion sensing range?
My NuTone Knock’s LED is flashing green and I am having trouble connecting it to the WiFi.
I am receiving too many false motion detection alerts.
Visitors cannot hear me during a live call.
I cannot hear visitors during a live call.
I cannot find the log of visitors who have rung my doorbell in Event Logs.
Updating NuTone Knock firmware
Motion detection and call events are not showing up in my Recorded Events.
I cannot access my cloud subscription account to make changes.
The doorbell power cycles off and on
The doorbell does not power up
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